Frequently Asked Questions

Why do you recommend to NOT unsubscribe from the daily Notes from Nicole?

If you unsubscribe from the daily Notes from Nicole, you may not be able to re-subscribe to another course with the same email address. This is because of ANTI-SPAM laws. If you want to manage the emails, we recommend you filter them instead.

When can I upgrade to a longer program?

You can purchase an upgrade at any time; however, you should complete the last week of your initial course before you start the upgrade. As an example, if you’ve purchased The 4-Week Kickstarter and at Week 2, you want to upgrade to The 12-Week MasterMind, you can do so, but be sure to finish the 4th week of The Kickstarter before you get into Week 5 of the next course.

I just purchased a program. How do I book a private session?

As soon as you’re in the course curriculum, you’ll see options for where to book a private coaching session(s). Alternatively, you can book your session by clicking Book a Session on the website or visiting this page.

What results can I expect from The 8 Weeks to Awesome Wellness Challenge, or from other online courses?

Results will vary by individual but common outcomes include weight loss, increased energy, reduced cravings, improved digestion, brighter skin, less anxiety, and reduced food sensitivities. I recommend you take a before and after picture!


I just purchased one of the online courses, but I can't start it right away. Is that okay?

Yes, you can start whenever works for you. Unless otherwise stated, you have 365 days to complete the program.

Just note that, if you want to start your first challenge on a Monday, it’s best to watch the first 2 videos the day before (on Sunday) so that you officially start your Week 1 challenge first thing Monday morning.  Obviously you don’t have to start on a Monday, but many people prefer a Monday start 🙂

Can I pause or restart the program after I start?

You can’t pause the program, but you can re-start it if you want. Currently, there is a $25 admin fee to restart the program entirely; however, we are working on building this into the courses so that you can re-start from Week1, Week 5 and Week 9, depending on the program you’ve purchased. 

Is Private Coaching included in any of the programs like The 8 Weeks to Awesome Wellness Challenge?

Private Coaching is not included in this version of the program, but can be purchased separately here, via a link in your course outline, or through other course materials. You can also sign up for the actual Private Coaching Program rather than an online course.


I received a promo code. Where do I enter it?

Your Promo Code can be entered at the checkout page.

How do I purchase this course for myself and a friend? (I want to pay for both of us)

To start, choose your program from our Online Programs page:
Choose your Program: Click on the program you want to purchase.
Sign Up: Click “Sign Me Up” anywhere you see it on the page.
Create Your Account: You’ll get to a page where you need to Create Your Account. Here, you’ll enter your name, email and password.
Complete Your Purchase: Finally, you’ll be taken to a page to complete your purchase. Here, you can also enter your promo code.
You’ll immediately receive emails and instructions for the course.
For your friend’s course, just repeat the process, but when you create the user name and password, create it for your friend – with his/her email and a password you can share with him/her.


How do I get a customized meal plan?

If you’re following the documents provided in the program, a Customized Meal Plan will likely not be necessary. But if you would prefer some additional guidance, book a 60 minute session here and we can build your meal plan together.

Is it mandatory for me to fill out the daily trackers?

Yes (and no)! The daily Trackers are part of this program because the accountability helps to build new habits and increases your odds of success. This is why each Tracker is a prerequisite and must be completed before you can move onto the following day’s information. The answer is also ‘No’ because we can’t tell you what to do if you don’t want to do it! Just remember that the more you keep track of your progress, the greater your odds of success.

I keep getting emails saying my courses are incomplete. Why?

This is because you may not have hit ‘complete’ at the end of all of the materials. You just need to go in and hit complete on everything you’ve completed and you should be good to go!

I’m not getting the daily emails. What should I do?

  1. Check your spam for emails from Add to your address book to avoid future issues.
  2. Be sure you hit “Click and Continue” after you watch the Lesson 1 Presentation
  3. If these don’t fix the problem, contact

Where can I find the Avoid List, Meal Planning Guidelines, Food Rules, Food FAQs, Recipe Books, and other resources?

All of these documents are available in your course outline, daily emails or the Resource Pages. 

Do I have to review the Resource Page each week?

No, you don’t, but it does contain additional information and resources to help you be more successful during the program.

Can I change the time I receive my daily emails?

It is currently not possible to change the time you receive your daily emails. In the future, this may change.