Frequently Asked Questions

I just purchased a program. How do I book a private session?

You can book a Private Coaching Session here. You can also find this link in your course curriculum.


I just purchased one of the online courses, but I can't start it right away. Is that okay?

Yes, you can start whenever works for you. Unless otherwise stated, you have lifetime access to the program.

Just note that, if you want to start your first challenge on a Monday, it’s best to watch the first 2 videos the day before (on Sunday) so that you officially start your Week 1 challenge first thing Monday morning.  Obviously you don’t have to start on a Monday, but many people prefer a Monday start 🙂


What results can I expect from The 8 Weeks to Awesome Wellness Challenge?

Results will vary by individual but common outcomes include weight loss, increased energy, reduced cravings, improved digestion, brighter skin, less anxiety, and reduced food sensitivities. I recommend you take a before and after picture!

 


Can I pause or restart the program after I start?

You can’t pause the program, but you can re-start it once it’s completed. However, you’ll have to view the daily emails in the curriculum rather than receive them via email again. If you’d like to re-start the program with daily emails to your inbox, there is a $75 admin fee. 


How do I purchase this course for myself and a friend? (I want to pay for both of us)

To start, choose your program from our Online Programs page:
Then…
Choose your Program: Click on the program you want to purchase.
Sign Up: Click “Sign Me Up” anywhere you see it on the page.
Create Your Account: You’ll get to a page where you need to Create Your Account. Here, you’ll enter your name, email and password.
Complete Your Purchase: Finally, you’ll be taken to a page to complete your purchase. Here, you can also enter your promo code.
You’ll immediately receive emails and instructions for the course.
For your friend’s course, just repeat the process, but when you create the user name and password, create it for your friend – with his/her email and a password you can share with him/her.

 


Is Private Coaching included in any of the programs like The 8 Weeks to Awesome Wellness Challenge?

Private Coaching is not included in this version of the program, but you can either add a Private Coaching session here, upgrade to the full Private Coaching Program here. These links are also available in your course curriculum.

 


Why do you recommend to NOT unsubscribe from the daily Notes from Nicole?

If you unsubscribe from the daily Notes from Nicole, you may not be able to re-subscribe to another course with the same email address. This is because of ANTI-SPAM laws. If you want to manage the emails, we recommend you filter them instead.


I received a promo code. Where do I enter it?

Your Promo Code can be entered at the checkout page.


Is it mandatory for me to fill out the daily trackers?

Yes (and no)! The Lifestyle Trackers are part of this program because the accountability helps to build new habits and increases your odds of success, so ‘yes’, you should fill them out 🙂 The answer is also ‘No’ because we can’t tell you what to do if you don’t want to do it! Just remember that the more you keep track of your progress, the greater your odds of success.


I keep getting emails saying my courses are incomplete. Why?

This is because you may not have hit ‘complete’ at the end of all of the materials. You just need to go in and hit complete on everything you’ve completed and you should be good to go!


I’m not getting the daily emails. What should I do?

  1. Check your spam for emails from courses@nicoleporterwellness.com. Add courses@nicoleporterwellness.com to your address book to avoid future issues.
  2. Be sure you hit “Click and Continue” after you watch the Lesson 1 Presentation
  3. If these don’t fix the problem, contact info@nicoleporterwellness.com

Can I change the time I receive my daily emails?

It is currently not possible to change the time you receive your daily emails. In the future, this may change.


Nicole Porter Wellness

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